I would like to take a moment to congratulate you on the successful purchase of your new home. I have tried to provide a stress-free mortgage process that would add to the enjoyment of the home ownership experience. Hopefully I have succeeded in that regard.

Over 90% of my new business generation comes from referrals from satisfied customers. I do not believe in marketing my services to the general public because I would like to consider my clients as customers for life. In other words, my goal is to continue to deliver value to you on a consistent basis so that you will think of me when you are ready to purchase again, refinance, or if you know of someone else who is in need of my services.

I would also like to make you a special offer. If you know of someone who is thinking about purchasing a home or refinancing their present home, and refer them to us, I will send you a special amortization schedule that is designed to show you how to save tens of thousands of dollars over the life of your mortgage.

I will be calling you in the next few days to receive any feedback you might have regarding my service levels. This feedback is important to me as I strive to maintain our pledge of a stress-free transaction. If you have anyone you would like to refer to me at that time, I will direct my operations department to start producing your special amortization schedule. If you have any questions in the meantime, do not hesitate to give me a call.

Again, Congratulations on your new home and thank you for being a valued customer!